TERMS AND CONDITIONS OF SALE

Nature's Laboratory LTD (NL)

"BeeVital" is the registered trademark of Nature's Laboratory Ltd.

Contacting us:

Unit 3B Enterprise Way, Whitby, North Yorkshire, England, YO22 4NH.
Tel: +44 (0) 1947 602346
FAX: +44 (0) 1947 829217

E-mail: info@beevitalpropolis.com

Description of Products

The description and specification of products in the Web Site is only approximate and we reserve the right to make changes which do not materially affect the quality or performance of those products.

Price and Payment

  1. The prices shown on the website include any applicable VAT. This is the price you will pay, plus any relevant carriage costs.
  2. In addition to the price, you will have to pay our delivery charges as quoted in the Web Site at the time we accept your order. The amount of these charges varies according to the method of delivery and the delivery address you specify in your order.
  3. Payment is to be made either by credit or debit card.
  4. Although every care is taken in the quality of content on this site, there may occasionally be an error and items may be mispriced. In this event we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion. We are under no obligation to supply goods at the incorrect price

Delivery

NL make no guarantee to be able to despatch your order immediately. As we manufacture all our own products there may be occasions when there is a slight delay in despatch. If this is the case you will be notified by the email address you supply. No liability is accepted for delays or the effects thereof. The risk of any loss or damage to, or deterioration of the goods from whatsoever cause arising, shall be borne by the customer from the time of despatch from NL's premises.

Delivery - Should expedited delivery be agreed and necessitate overtime or other additional costs, an extra charge may be made

VAT

All prices include VAT where applicable. If you are ordering from anywhere other than UK mainland it is the customer's responsibility to be aware of and pay any relevant customs or import duties in the country where goods are sent. 

VAT number: 789431678

Cancellations & Complaints

Cancellation or Alteration of Order – NL will not accept responsibility where the buyer has incorrectly stated material type or specification.

If you wish to cancel your order once you have received your goods, you must notify us within 7 days of receipt. The products should be returned to us at the above mentioned address, in the state you received them, and at your own expense. We recommend the use of a recorded delivery service.

Should you return goods for a refund where NL is not at fault, we will refund the price of the goods but not the carriage.

Suitability for Purpose - Owing to the wide variety of the products supplied by NL and the multiplicity of purpose for which they may be used and the fact that NL has no control over the method of application or use, NL excludes all conditions and warranties expressed or implied by status as to the fitness of goods supplied or their suitability for any purpose. This condition shall remain effective not withstanding any technical advice given by NL to assist the customer. For reasons above stated NL can accept no liability for any loss or damage or consequential loss or damage arising out of the goods supplied by it however caused.

Claims for Damage or Non-Delivery - Damaged goods, shortages or non-delivery must be reported to NL within three days of receipt of goods/invoice and must be reported in writing within seven days of receipt of invoice.

Variations in Quantity - Every endeavour will be made to deliver the correct quantity ordered but NL cannot guarantee that all items are in stock at the time of placing an order and will not be held responsible for additional carriage charges for forwarding out of stock items.

Force Majeure - NL shall not be liable for any liability to deliver in consequence of war, changes in fiscal policy, strikes, lockouts, fire, breakdown or any other contingency beyond its control.

Legal Construction - Any contract or arrangement shall be deemed to be made in England and shall be governed by English Law for all purposes.

VAT is applied to each product in accordance with the guidance set out by HM Customs and Excise VAT leaflet 701/38/93. Prices shown on this site are inclusive of VAT.